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Begins Friday, Sept. 5, 2008 — The Case Management: Best Practices & Standards certificate program offers a great grounding for new case managers and is an excellent refresher course for more experienced case managers.
Participants learn and acquire skills for more effective case management to assist clients toward long-term employment. The purpose of the training is to improve essential case management skills, introduce the fundamentals of critical social service systems for low-income job seekers and to review methods that support people in attaining better economic opportunities. The training is 60 instructional hours and takes place on Fridays and Saturdays.
At the conclusion of the training, participants understand:
- Case Management Basics – includes comprehensive assessments and fundamentals on theory of change, motivational interviewing, building rapport and cultural competence
- Documentation and Confidentiality – includes basics of case files, DAP notes, ADA, contracts and liability issues
- Client Barriers/Relapse Prevention – includes fundamentals of substance abuse, criminal justice, homelessness, domestic violence, mental health and learning disabilities
- Retention and Advancement – includes financial literacy basics, data on local living wage and family economic self-sufficiency standards, funding sources for additional job training for career advancement and helping clients plan for job performance reviews. Any of the entire special needs focus areas may be discussed again, as they relate to long-term job retention.
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